IRCTC
Less Refunds on cancellation

Respected Sir,

I am Rakesh Kumar Srivastava. I am an agent with Done Card Utility Limited. I have booked a ticket of PNR No.(2524740737) on 20th of July at 21:28 P.M. The Customer told me to cancel the tkt today. I purchased the tatkal tkt of Rs.647/-for journey from N.Delhi to Guwahati.exluding 10/- irctc booking charge online. After cancellation before two days of journey got refund on my account 124/- only. Pls do something as per your rule. Thank you.

Yours faithfully

Rakesh Kumar Srivastava