IRCTC
Money refund

Sub:- Transaction Failed But Amount Deducted from my Account

Ref.-ID-paulrdp

Dear Sir,

I had trying to purchase Rail ticket through my IRCTC ID on 2nd Sep morning.

My transaction Ref-140249330 & 140249330, and makes confirm payment of Rs.4152 through net banking of Corporation Bank (A/C No-0057-SB-01-055289) to IRCTC.

But after completing payment, not receive any e ticket from IRCTC, only received message from IRCTC that my above both transaction was failed. I am surprised to see my bank statement that above amount already deducted from my Account for above failed transaction.

I am already sending my Bank A/C statement several time before to IRCTC. but not yet receive any responses from IRCTC end. Will you please explain how its happened? Who will be responsible for this fraud type transuction? Why I am loosing money/time?

I would like to request you please see the matter seriously and do the needful to refund my money at my account as early as possible.

Thanking You

Yours Faithfully

Sanjib Paul

Paul68@rediffmail.com

09323397506

Company: IRCTC
Country: India

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