IRCTC
Money was deduced but ticket was not booked

Sir/Madam,

When i was making payment for rail reservation from Bangalore to Thanjavur by train No 6531 through online Citibank Atm cum debit card. It displayed " Transaction cannot be processed", but the amount has been deducted from my bank account. I did not get the reservation slip also.

Please look into the matter and do needful. I have pasted the ticket details.

Ticket History

Ticket History

Pnr Number 0 Transaction ID 0152333914

Train No 6231 Train Name MYSORE EXPRESS

From Station (TJ) To Station (SBC)

Date Of Journey 17-Jan Class 3A

Boarding (TJ) Resv Upto (SBC)

Date Of Booking 20-Oct Total Fare Rs 567.00