IRCTC
It took money without my booking the ticket

Dear Sir/Madam,

I booked a ticket on March 17th from Chennai to Trichy.

I entered my SBI debit card details and gave "pay", the page hung up, but the ticket amt (Rs. 357) has been debited from my SBI account.

It is not there in the booked tickets history.

From yesterday i have tried calling the irctc care number. also sent them an email.

If the ring goes, no one picks up else the line is always busy.

My irctc user id is: nandhinign

Please do the needful.