Inconsumercomplaints.com » Miscellaneous » Review / complaint: IRCTC - No refunds against cancellation | News #344648

IRCTC
No refunds against cancellation

Dear Sir,

I GOT THIS MESSAGE FROM IRCTC.

PLZ READ CAREFULLY.

(Dear Customer,

Thank you for using IRCTC's online rail ticket booking services.

Refund instruction for amount of Rs.2090.00 towards the refund due for the cancellation of Ticket vide PNR 2144815820 has been issued to electronic payment gateway on 01/11 11:12:07 PM. Same shall appear in your account within two to three working days. You are requested to please check with your credit card issuing banks regarding the same. We regret the delay if any, in crediting back the refunds. We solicit your continued patronage to our services,

Warm Regards,

care@irctc)

THIS MESSAGE I GOT 3 MARCH. TILL DATE I M NOT GETTINNG MY REFUNDS. THE TOTAL AMOUNT THEY DEBITED INTO MY CITIBANK CREDIT CARD.TILL DATE I M NOT GETTING THE REFUNDS sO PLZ TELL WHOM SHOULD I COMPLAIN REGARDING THIS.THIS IS NOT THE END MY 4 REFUNDS ALSO PENDING.I M TOO MUCH DISAPPOINTED FOR THIS.SO I REQUESTED TO PLZ HELP ME.i HAVE RECIEVED 7 0R 8 MAIL REGARDING REFUNDS BUT NO REFUNDS SO FAR.

and two more

1.Dear Customer,

We deeply regret that this reservation (reference no.0041474989) requested by you did not materialize as the Request could not be processed while Booking. Kindly retry the booking if you have not been able to complete your booking yet. We apologize for the inconvenience caused to you. If the amount was Debited from your Account, We shall be making the refund back to your account shortly and it will start reflecting in your bank statement in 3 to 4 working days.

For any problem please contact us at 011 - 23345500 / 23344787 / 23344773 / 23345800 / 23340000 or mail us at [email protected]

We will be glad to assist you in every way so that you do not have any inconvenience in future.

We solicit your continued patronage to our services.

Warm Regards,

care@irctc

2.Dear Customer,

Thank you for using IRCTC's online rail ticket booking services.

Refund instruction for amount of Rs.1378.00 towards the refund due for the cancellation of Ticket vide PNR 4507114153 has been issued to electronic payment gateway on 01/06 09:17:47 PM. Same shall appear in your account within two to three working days. You are requested to please check with your credit card issuing banks regarding the same. We regret the delay if any, in crediting back the refunds. We solicit your continued patronage to our services,

Warm Regards,

care@irctc

BOTH MAIL I GOT 7 MARCH


Company: IRCTC

Country: India

Category: Miscellaneous

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