Inconsumercomplaints.com » Cars & Transport » Review / complaint: IRCTC - TDR refund | News #344501

IRCTC
TDR refund

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. 4205541099 has been forwarded to CCM/NR Railway on dt. 15-jun. Refund yet not received from concerned railway. We have also sent a latest reminder with all the papers pertaining to your refund case to concerned railway on dt. 08.12.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..

Regards,

Sajjan Kumar

[email protected]

Ph: 011- 23345900

[email protected] wrote:

Could you please update the status

Radheshyam Modi PMP®

IBM India Private Limited

Tata Motors Project, Lucknow

Tel : 0522-2818012 Ext 2864

Mobile: 09936997371

&&&&&&&&&&&&&&&&&&&&&&&&&&--

From: tdrprocess [mailto: [email protected]]

Sent: Tuesday, 8 December 12:29 PM

To: MODI R S (IBM)

Subject: [Fwd: FW: [Fwd: Re: FW: E-Ticket Cancellation Status]]

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No.4205541099 has been forwarded to CCM/Northern Railway on dt.15-jun. We have already issued Reminder No. 1 dt.11.11.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 2 dt. 08.12.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account..

Regards,

Dheeraj

[email protected]

Ph: 011- 23345900

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"This e-Mail may contain proprietary and confidential information and is sentfor the intended recipient (s) only. If, by an addressing or transmission error, this mail has been misdirected to you, you are requested to delete this mailimmediately. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution

and/or publication of this e-mail message, contents or its attachment (s) other than by its intended recipient (s) is strictly prohibited. Any opinions expressed in this email are those of the individual and not necessarily of the organization. Before opening attachment (s), please scan for viruses."

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Subject: FW: [Fwd: Re: FW: E-Ticket Cancellation Status]

From:

Date: Sat, 5 Dec 16:15:44 0530

To:

To:

Dear concerned,

Pls look into the matter.

Email id:[email protected]

Thanks & Regards

sudipto

[email protected]

www.irctc.co.in

011-23340000

&-- Forwarded message from [email protected] &--

Date: Fri, 4 Dec 14:14:56 0530

From: [email protected]

Subject: FW: [Fwd: Re: FW: E-Ticket Cancellation Status]

To: [email protected]

Dear Irctc

Could you please let me know when I will get refund and to whom I have

to escalate this matter because this is more then 5 month

With regards

Radheshyam Modi PMP (r)

IBM India Private Limited

Tata Motors Project, Lucknow

Tel : 0522-2818012 Ext 2864

Mobile: 09936997371

%%%%%%%%%%__

From: tdrprocess [mailto: [email protected]]

Sent: Wednesday, 11 November 10:00 AM

To: MODI R S (IBM)

Subject: [Fwd: Re: FW: E-Ticket Cancellation Status]

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR

No. 4205541099 has been forwarded to CCM/Northern Railway on dt.

15.06.09. Refund yet not received from concerned railway, so we are

sending a reminder with all the papers pertaining to your refund case to

concerned railway on dt. 11.11.09to chase up the cases. As soon as

refund, if any, received it will be credited to your card account.

Regards,

Raman Raut

[email protected]

Ph: 011- 23345900

********************************************************************************************************************************************************

"This e-Mail may contain proprietary and confidential information and

is sentfor the intended recipient (s) only. If, by an addressing or

transmission error, this mail has been misdirected to you, you are

requested to delete this mailimmediately. You are also hereby notified

that any use, any form of reproduction, dissemination, copying,

disclosure, modification, distribution

and/or publication of this e-mail message, contents or its

attachment (s) other than by its intended recipient (s) is strictly

prohibited. Any opinions expressed in this email are those of the

individual and not necessarily of the organization. Before opening

attachment (s), please scan for viruses."

********************************************************************************************************************************************************

&-- End forwarded message &--

&&&&&&&&&&&&&&&&&&&&&&&&&&--

Subject: Re: FW: E-Ticket Cancellation Status

From:

Date: Wed, 4 Nov 16:40:21 0530

To:

To:

Dear concerned,

Pls look into the matter.

Email id:[email protected]

Thanks & Regards

sudipto

[email protected]

www.irctc.co.in

011-23340000

&-- Message from [email protected] &&&

Date: Wed, 4 Nov 16:21:08 0530

From: [email protected]

Subject: FW: E-Ticket Cancellation Status

To: [email protected]

>

>

> Dear IRCTC

>

>

>

> For my ticket cancellation I have raised TDR. TDR date on 11 July

> so kindly check and refund the amount as soon as possible

>

>

>

> With regards

>

>

>

>

>

> Radheshyam Modi PMP (r)

> IBM India Private Limited

> Tata Motors Project, Lucknow

> Tel : 0522-2818012 Ext 2864

> Mobile: 09936997371

>

> %%%%%%%%%%__

>

> From: MODI R S (IBM)

> Sent: Saturday, 12 September 09:58 AM

> To: '[email protected]'

> Subject: RE: E-Ticket Cancellation Status

>

>

>

> Dear IRCTC

>

>

>

> For my ticket cancellation I have raised TDR. TDR date on 11 July

> so kindly check and refund the amount as soon as possible

>

>

>

> With regards

>

>

>

> Radheshyam Modi PMP (r)

> IBM India Private Limited

> Tata Motors Project, Lucknow

> Tel : 0522-2818012 Ext 2864

> Mobile: 09936997371

>

> %%%%%%%%%%__

>

> From: [email protected] [mailto: [email protected]]

> Sent: Friday, 21 August 12:25 PM

> To: MODI R S (IBM)

> Subject: RE: E-Ticket Cancellation Status

>

>

>

>

>

> Dear Customer,

>

> Kindly note that your refund is in process through TDR (Ticket Deposit

> Receipt). Refund under this category is processed by the railways under

> the present commercial rules and this process takes minimum 90 days or

> more. Once the refund is received from the railways the balance will be

> credited to your account.

>

>

>

>

>

> Thanks & Regard

> Paromita

> [email protected]

> www.irctc.co.in

> 011-23340000

>

> &-- Message from [email protected] &&&

> Date: Fri, 21 Aug 11:36:36 0530

> From: [email protected]

> Subject: RE: E-Ticket Cancellation Status

> To: [email protected]

>

>

>>

>> Dear ITCTC

>>

>> Kindly update the status

>>

>> With regards

>>

>> Radheshyam Modi PMP (r)

>> IBM India Private Limited

>> Tata Motors Project, Lucknow

>> Tel : 0522-2818012 Ext 2864

>> Mobile: 09936997371

>>

>> &--Original Message&--

>> From: [email protected] [mailto: [email protected]]

>> Sent: Thursday, 11 June 12:45 PM

>> To: MODI R S (IBM)

>> Subject: E-Ticket Cancellation Status

>>

>>

>> Dear Customer,

>>

>> We wish to inform you that due reason mentioned 'Out of three only one

>> ticket confirm (K S Modi 70 Yr) Rest two tickets are in waitlisted.'

>> against your ticket with PNR_NUMBER : 4205541099, could not be

>> cancelled. Such cases will be forwarded to the concerned Railway

> through

>> TDR refund process. Your refund request has been filed successfully

>> against Reference No: ekt200906110562954.

>> The refund under this category shall be processed by the Railways

> under

>> the present commercial rules. This process takes minimum 90 days or

> more.

>> Once the refund isreceived from the Railways the amount will be

> credited

>> to your account.

>>

>> In future for similar cases (where chart has been prepared before

>> cancellation)

>> you are requested to use the 'Online TDR filing & Status tracking

>> service' provided by IRCTC toavoid the delay of service. Select the

>> 'File TDR' Link in the Left Panel under the 'My Transactions' Menu

> for

>> filing TDR online.

>>

>> For additional information regarding TDR, Select the 'File TDR

>> Procedure' in the left panel under the 'General' Menu to process the

>> refund with theRailways in this case. For any problem please contact

> us

>> 24x7 Hrs.

>>

>> Customer Support at

>> 011-2334000, MON-SAT (10 AM-6 PM) 011-23345500/4787/4773/5800/8539/8543,

>> Fax No.011-23345900

>> Chennai Care No.

>> 044-25300000

>>

>> This is an Auto generated mail.

>>

>> With regards,

>> [email protected]


Company: IRCTC

Country: India

Category: Cars & Transport

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