IRCTC
REFUND NO RECD. TILL DATE

I had booked one IIIrd AC Train I-Tkt though IRCT site as per the details given below but till date I have not got the refund of the same.

Date of Journey - 24-12-07

Class - IIIrd A/C.

Train No. - 2163

No. of Person - 3 people were booked and all three were cancelled.

Tkt PNR No. - 811 5830273

Trans ID - 0030255947

Booked Station - Pune

Reservation Upto - Chennai.

TDR No 384775 dt. 24-12-07 was made by Pune Station and was send to Chief Commercial Manager (Refund) Mumbai CST vide DTDC and the same was recd. in Mumbai on 2nd Jan. 08.

Today when I called office of Chief Commercial Manager Mumbai and spoke to Mr. Vasuva on 022-22626859 on the status of my refund I was told that in there office no claim is pending and they have only March last 15 days claims pending. I was advised to check with IRCTC hence requesting you to pl. update me with the status of the same ASAP.

After speaking to Mr. Vasuva again he told me that the money has been tranfered to IRCTC on 28th March alongwith other claim and now I should check with IRCTC. IRCTC if u send e-mail you won't get proper reply and there is no e-mail id or phone no. of higher ups if your claims are not being addressed.

I have been speaking to one Mr. Bansi in TDR Department but again no positive response over the phone nor e-mail.

People should avoid booking on the net.

Company: IRCTC
Country: India

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