Sub : “Claim for Refund of fare of PNR – 2622565903, Transaction ID 0115570282 ”
Dear Sir,
I booked 4 ticket for my family through online reservation, details are as mentioned,
Transaction Details
PNR Number 2622565903 Booked On 19-5
Transaction ID 0115570282 Ticket Type eticket
Class 2A Internet Service Charge Rs 35.00
Date Of Journey 24/5 Ticket Charge Rs 3494.00
Bank ICICI Total Rs 3529.00
Train No 2417 Railway Zone NR
From Station ALLAHABAD JN (ALD) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI (NDLS) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Harish C sharma 39 Male 0000/ Booked
2 Shashi Sharma 36 Female 0000/ Booked
3 Adisti Sharma 12 Female 0000/ Booked
4 Pragati Sharma 10 Female 0000/ Booked
Reason For TDR: Booked ticket for Family with
Wait list 40, 41, 42, 43. At the
time of jurney one ticket cle
ared for RAC rest three remain
in Wait list 1, 2&3. Hence no
t travelled.
TDR Status: Admin Approved
Reference No: ekt200905270538617
TDR Zone: NR
TDR Filing Date : 27-May
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
Since only one ticket got confirmed and that to in RAC, I did not travelled and on Advise of Custmer care agent of IRCTC I filed TDR after 24 Hour.
I called up IRCTC Agent and on his advise wrote to tdrprocess [[email protected]]on 2nd sep and reminded several time but every time get a response that
""Sorry for the inconvenience. Kindly note that your refund case of PNR No. 2622565903 has been forwarded to CCM/Northern Railway on dt. 01.06.09. We have already issued Reminder No. 1 dt. 02.09.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 2 dt. 02.10.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account"".
Thanking You
Yours Sincerely
Harish
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