ISF College of Pharamcy
Refund of Railway Ticket

Sir,

In this connection it is submitted that i booked a ticket in the name of Mr. Vinod and Mrs. Neha (details enclosed).

Pnr Number 2259797705 Transaction ID 0112347467

Train No 9772 Train Name ASR JAIPUR EXP

From Station MOGA (MOGA) To Station JAIPUR (JP)

Date 26/5 Class SL

Boarding MOGA (MOGA) Resv Upto JAIPUR (JP)

Quota General Booked By

Ticket Details

S# Name Age Sex Berth Preference Senior Citizen

1 vinod 31 Male Lower

2 neha 28 Female Lower

Payment Details

Payment Option SBI Debit

Ticket Charge Rs 528.00

Internet Service Charge Rs 15.00

Total Rs 543.00

But, on that date, the train was cancelled by railways authorities and i had tried to cancel the ticket on same date. So, as per regulations, the money should have been transferred to my account. But i did not receive the amount which i am entitled to receive.

In this connection, earlier also i sent a mail to the respective authorities for the refund of amount, but the response i got was:

"Kindly note that the user has to send an email regarding refund at the earliest possible time (within 30 days) to etickets@irctc.co.in giving full details of the ticket and stating the claim, As your time for filling the TDR for refund has exceed more than 30 days so we are unable to forward your case to Railways." which is really irresponsible as i am not solely responsible to persue this case, even your authorities should also look into the interest of public.

So, i am requesting again you to kindly look into the matter and do the needful at the earliest.

Thanking you in anticipation.

Regards

Tanmay M

09878530306

Reply from Indian railway:

We would like to inform you that you should have applied within 30 days from the journey date for the same. Sorry for convenience.

Thanks & Regards,

Amit ranjan,

etickets@irctc.co.in

www.irctc.co.in

Company: ISF College of Pharamcy
Country: India

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