Jaypee Brothers Medical Publishers
Miles and More Points Never Credited by Lufthansa

DEAR READERS,

LUFTHANSA IS NOT CREDITING MY MILES AND MORE POINTS FOR MANY YEARS. SOME RECENT TRAVEL DETAILS NOT YET CREDITED AFTER WRITING TO THEM ATLEAST 5-6 TIMES. THEY SAY THAT THEIR TERMS AND CONDITIONS CEARLY STATE THAT IF A CUSTOMER IS WANTING TO GET RETRO MILES THEY SHOULD SUBMIT E-TICKET AND BOARDING PASSES.

LUFTHANSA AIRLINES DOES NOT TRY TO UNDERSTAND THEIR SYSTEM PROBLEM WHICH DOES NOT CREDIT THE POINTS EVERYTIME WHEN THE MILES AND MORE CARD IS SHOWN IN ALL THE AIRPORTS.

I AM SURE ALL THE FUTURE PROSPECTIVE MILES AND MORE MEMBERS CAN SEE HOW THEY ARE PROMISED MILES EACH TIME THEY TRAVEL AND IS NEVER CREDITED TO THEIR ACCOUNT.

October 14th Delhi to Frankfurt.

October 19th Frankfurt to Delhi

January 25th Delhi to Munich

January 25th Munich to Budapest

January 30th Budapest to Frankfurt

January 30th Frankfurt to Delhi

March 20th Delhi to Munich

March 20th Munich to Cologne

March 24th Cologne to Munich

March 24th Munich to Delhi

May 15 Delhi to Frankfurt

May 15 Fankfurt to Los Angeles

May 15 Los Angeles to Honolulu (Partner Airlines)

June 06 Newark to Frankfurt

June 07 Frankfurt to Delhi

THANK YOU VERY MUCH, AND KINDLY HELP ME IF POSSIBLE IN GETTING MY POINTS FROM THE AIRLINES. I AM SERIOUSLY DEBATING WHETHER TO TRAVEL THROUGH THIS AIRLINE IN FUTURE AS THE OTHER AIRLINES OFFER FAR SUPERIOR IN-FLIGHT FACILITIES WHICH ONLY LUFTHANSA MUNICH FLIGHT FROM DELHI OFFERS.

ONE EMAIL I WROTE TO THEM TODAY MORNING READS AS FOLLOWS:

Dear Miles & More member,

Thank you for contacting us.

As it is not possible for us to reply directly to your message, we recommend that you use our feedback form, which you can access at www.miles-and-more.com under Help & Contact > Contact by e-mail.

At the same time, you may wish to take a look at our Frequently Asked Questions under Help & Contact as you may find the reply to your particular query.

See you soon on www.miles-and-more.com!

Sitz der Gesellschaft/Corporate Headquarters:

Deutsche Lufthansa Aktiengesellschaft, Köln

Registereintragung/Registration:

Amtsgericht Köln HR B 2168

Vorsitzender des Aufsichtsrats/

Chairman of the Supervisory Board:

Dipl.-Ing. Dr.-Ing. E.h. Jürgen Weber

Vorstand/Executive Board:

Wolfgang Mayrhuber (Vorsitzender/Chairman)

Stephan Gemkow

Venkatraman P.N. (Name as in Card)

Narayanan Venkatraman Pazambalacode (Name as in Passport)

Miles and More No.: 9920 0928 1485 277