Dear Sir,
THIS IN REFERENCE TO TELE MARKETING CALLS FROM JUST DIAL SERVICES.
ABSOLUTELY RUDE EXECUTIVE FROM JUST DIAL
I RECEIVED A CALL FROM MS. SHEENA FROM 02230864865 AT 3.00 PM ON 28/06/25006 ON MY CELL NO 9833918409. SHE INTRODUCED HERSELF FROM JUST DIAL SERVICES.
SHE STARTED INFORMING ME ABOUT OFFERING THEIR SERVICES FOR MY INVESTMENT CONSULTANCY BUSINESS AND SAID FOR RS.10000/- FOR 3 MONTHS I WILL RECIEIVE ONE LEADS FROM THE COMPANY . THAT THEY WOULD REGISTER ME ON THEIR INTERNET SEARCH ENGINE ON WWW.JUSTDIAL.COM
I INFORMED HER THAT I HAD PREVIOUSLY SPOKEN TO SONALI AND DO NOT WISH TO SUBSCRIBE FOR THE OFFER. INSPITE OF THIS SHE KEPT REQUESTING ME TO JOIN UP AND I AGAIN EXPLAINED TO HER THAT I DO NOT NEED THE SERVICES AND POLITELY EXPLAINIED THAT I DO NOT NEED THE LEADS FROM THEIR COMPANY.
THE GIRL SHEENA HAS THE AUDACITY TO TELL ME QUOTE " SIR LET IT BE THIS IS NOT YOUR CUP OF TEA." AND THEN SHE DISCONNECTED THE LINE. I WAS SHOCKED THAT UR EXECUTIVES CAN SPEAK SO RUDELY TO THE CLIENTS. THIS IS NOT THE WAY TO TREAT CUSTOMERS..
THEN I AGAIN RECIEVED A CALL FROM THE SAME NO. 022-30864865 AND A MR. KUNAL SPOKE AND I REQUESTED HIM TO TRANSFER THE LINE TO HIS SENIOR. sOMEONE MR. PRASHANT CAME ONLINE AND ON BEEN EXPLAINED THE CONVERSATION THE LADY MS. SHEENA HAD WITH ME, MR. PRASHANT WAS NOT AT ALL APOLOGETIC AND INSTEAD ACCUSED THAT I WOULD HAVE SAID SOMETHING. ON MY INSISTENCE TO TALK TO THE LADY HE REFUSED SAYING THAT THERE WERE 300 EXCUTIVES AND HE DOES NOT KNOW WHO THE LADY SHEENA IS... AND THEN PROCEEDED TO INSRUCT HIS EXECUTIVES TO STRIKE DOWN MY NAME FROM THE LIST.
I AM EXTREMELY SHOCKED THAT THE EXECUTIVE CAN BE SO RUDE TO A CUSTOMER.
PLEASE INFORM ME HOW I CAN MAKE THE COMPANY ISSUE AN APOLOGY LETTER TO ME.
I AM SURE THEY MUST BE KEEPING RECORDINGS OF THE CONVERSATION OF THEIR EXECUTIVES.
PLEASE ADVISE
MR SHAILEN GHIA
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