Dear Concern
Hi, this is Himanshu Kansal from Patiala (Pb.). This is regarding a complaint regarding the ticket availaibility at Patiala indian railway station. First of at every ticket counter there i in written that passenger could get a return ticket for journey above 200 km in advance. Then why the lady employee at the ticket counter refuses to provide the same when asked to provide the return ticket from delhi to ambala city. She said we can't provide the return ticket. This is not the first time when she refuse for the same. I just want to know that if railway didn't provide the return tickets then why same is written every where or if employee are not willing to work then why they are getting paid higher salaries. They should go home and sit. You will shoked to hear the incident i m telling you that this is regarding what happenz before 2 weeks ago with me. When i approach to railway station to get a retun tickt from delhi to patiala for the next day then the same lady said railway is not providing the return tickets after some time when i approach the another person on the counter regarding the same with someones ref. then he was about to provide the ticket lady sitting beside him said if i have said no then why you are roving the ticket and gets angry on the same. Then he also refuse to give the ticket. Same has been happend withe me toaday (10-Mar-10 08.05 pm.). So this is our indian railway service for the passengers. Emlpoyees are not willing to work even then they are getting paid to not povide the services. Another issue regarding the rupee change on the ticket counter. If anyone wants to buy the ticket and if ticket costs rs 12 the the emploee asked the passenger for change of Rs. 2. if passenger gave him/her change then its ok but if you didn't get the change then you will not get you balance back. Same has been happen with every passenger. I didn't understand if 100 passengers out og 200 give the change then what did they do with the same change. They didn't give the balance back to anyone. From this every employee gets approx. Rs. 200-300 extra per day in his packet. This is not fare. That money don't belongs to them. Even then this they do like to work. So plz take the necessary steps to keep the passengers interest in the railway.
0 comments