I had purchased Kenstar food Processor MF0808 on 11th April at "Vijay Sales", Amar Manor, Solapur Road, Pune.
At the time of purchase they had promised us that, they would be informing Kenstar company and then a person from Kenstar company will come to our house for Demo within 3working days.
Only based on this promise and after several confirmation from the sales person, sales manager and as well at the billing counter that there will be demo, we bought the product.
But "Vijay Sales", Amar Manor, Solapur Road, Pune is so careless, negligent about thier customer is that they have not bothered to inform Kenstar company for demo as promised before the purchase.
On calling upon the show room number 020-26810471 they simply gave wague reply saying that they will be comming in another 3wrkng days and dropped the call.
I had to finally contacted the Kenstar customer care on 17th April and registered complaint (Vide: pun 1704090529) which still has no response.
It was only during the time I called the customer care that I came to know that Vijay Sales", Amar Manor, Solapur Road, Pune has not even informed the company about the purchase and request for demo.
It is nothing but cheating people by making false promises only for thier profitsbenifits.
The company should see that at first instance they should not entertain such DistributorsDealersvendors and treat complaints on priority.
NOW ITS BEEN NEARLY A MONTH AFTER WE HAVE PURCHASED THE PRODUCT
I request all the visotors or all those who reads this complaint do not purchase any KENSTAR PRODUCTS or shop at Vijay Sales.
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