I had purchased Kenstar Food Processor in the year 2003 from Sringar Home Appliances in Bangalore. The base of the jar (The part where the blades are mounted) has got damaged and the jar is now not seating & locking properly. Water is leaking and entering the motor. This jar was given to the dealer for replacing the base about 4 weeks back. The dealer now says that the spare is not available and asks us to buy a new jar costing Rs. 750/-. Will somebody from KENSTAR take this matter seriously and see to it that the dealer gets the spare and the problem is sorted out.
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