I am residing at Hyderabad, and purchased Kenstar Microwave oven TMC outlet Begumpet in 2007. Even after I have purchased the microwave oven, till date either the service personnel of the company and the dealer provided the demo at home as informed while purchasing.
Immediately after purchasing the machine brakdown and even after repeated service call to the dealer and the company till date no one has turned up to rectify the defect, and finally they asked me to bring the machine to their service center which is located very far near Ramanthapuram. Now the warranty is lapsed and the machine is not used at all, I have issued the legal notice to the company.
The company has miserable service record and not customer frendly and also they are only interested in the sale of the product, not for any after sales service.
Please don't buy Kenstar products, if you want peace of mind.
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