Dear Sir,
my Kenstar washing machine model LS-63 found problem in washtub in the month of october and I complain this to dealer from where i purchased that. He gave me the Kenstar complain no, and i complain this to them. In the month of December I forced the dealer to solve my problem or else give me alternate product till its get repaired. Due to my repeated complaint a service person came to me In the month of February from HUBLI service division. He inspected the product and informed that its washtub mechanisum to be replaced as it get damaged, as the spare is not available presently he will be come after a week with the spare. I waited for a week and i called again to the service provider in Hubli, He told me to register complain in kenstar only. From then i repeatedly calling Kenstar and giving complain. Each time the person is telling that he can understan my problem and he is very sorry that my problem is not solved from so many months, and he will raised this with there seniors and my problem will be solved within 24 hours. And again i will wait for another one or two days and same that i will register my complain again. This is am doing from last so many months and that 24 hours is not yet come to that Kenstar people. My recent complain No is MAN0809090153.
Thanks
S S Raika
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