Sub: Improper after sale service of Kinetic Sym Flyte and some identified defects in the scooter.
Ref: Kinetic Sym Flyte having: Engine No. PIE-AF016737
Frame No. PIE-AG016705
BALU KINETIC, NELLORE, NELLORE DIST. ANDHRAPRADESH
I have purchased the scooter August . from your dealer M/s BALU KINETIC, NELLORE, NELLORE DIST. ANDHRAPRADESH
I am totally dissatisfied with the performance of the scooter and after sale service. I am disappointed mainly with the following points:-
1. Average mileage of the scooter has been taken @30Kms per Liter only (since beginning) on good roads, as claimed by you @45-50 Kms per liter.
2. Scooter lock is not working well. It is not smooth, key get stuck in the lock many times.
3. Scooter battery totally failure. i handover to battery to dealer one month back. show room person told this is not my responsbility, after purchasing the schooter iam suffering so many problem facing from dealer.
battery till date not yet received.
this is important thing.
Sir, after sale service of dealer is very unsatisfactory. When we complaint to him regarding bad performance of the scooter, he has replied badly and told us to make reference to the company, instead of checking the malfunction
Please take immediate action, otherwise no option will be left with us than to go to CONSUMER COURT.
Thanking You,
V.Gopala krishnaiah
Nelcast limited
gudur
nellore dt
mobile number 9949715801.
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