To,
IRDA (Insurance Regulatory Development Authority)
CC:, J.Hari Narayan (MD IRDA), Gaurang Shah (Managing Director kotak Mahindra old mutual life insurance)
(Sub – Application for Reduction of Premium or Withdrawal of Policy with whole Sum.)
Sir/Madam,
I Inder Deo ram a policy holder of kotak Mahindra old mutual life insurance, policy no. - 00490262 & client ID – 50353901. Like to inform you that: - at the time of sale of policy, Sales Manager (Hemant Bhatia) & Branch Manager (Sanjay Bajpai) told that you have to pay Rs. 50, 000/- for first year and 15000/- for the next two year respectively. And same has been confirmed by Mr. Sanjay Bajpai (Branch Manager) & Hemant Bhatia (Sales Manager) thrice Before purchase of policy and twice after receiving the policy. At the due date the Rs. 15000/- had paid as second premium of policy through cheque and payment is also cleared through bank, but after few days we received the letter of policy revival along with the cheque of Rs. 15000/- as we confirm from the office they told to deposit Rs.50000/- as premium. For this miss-selling and false commitment. They also misguide us from September to till date. I also mark mail to the ombuded person Mr. Deepak Shaluja (Vice President of kotak Mahindra old mutual life insurance) and had word on telephone they refused to take responsibility of the Branch manager And sales manager and false commitment made by them. And said “I Don’t know who is Hemant Bhatia & Sanjay Bajpai. And Do what you can” now today no one is answerable at branch office of kotak Mahindra old mutual life insurance situated at Kanpur.
Presently Hemant Bhatia is working with ICICI Prudential & Sanjay Bajpai is Area Manager for TATA AIG.
Request to you to look into the matter and provide the best solution as soon as possible for it because I am unable to bearer the lose of Rs.50000/- else request to help to withdrawal the my Rs.50000/-
And please return your answer by Post as soon as possible.
SS IInd 817-18 Sector D1,
LDA Colony, Kanpur Road,
Lucknow-226012 Uttar Pradesh.
Mobile No. – 91 9415 543 237, 91 9997 444 716
Thanking you
Yours sincerely
(Inder Deo Ram)
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