I had a very bad experience yesterday (October 25) in one of the KPN bus - Sleeper bus - From Madurai to Bangalore - Started 9 PM from Madurai on 25 October. I remember the number is: KA 54 -9919.
I paid Rs.520/- for the bus.
The driver and cleaner in the bus were very rude. They didn't answer responsively for any of the passengers’ queries.
I got the berth number '25' in the bus. There was a water leakage from A/C tubes in my seat. I informed the same to the driver. He rudely told me, it would be alright after some time. I was waiting for more than an hour. Around 10.30 PM (bus started 9.05 PM) the league became still worst. My bed sheets got wet. I couldn't sleep at all there. I complaint this to the driver and requested to give a different seat. After lots of arguments with the cleaner, finally they agreed to give one last bed for me. But still they treated me very badly. The cleaner was threatening me not to touch anything in that bed something like that. I felt very bad. In front of all passengers he treated badly as if I was travelling without paying any money.
I just enquired the cleaner name. But he didn't tell me the name and complaint something to the driver. The driver stopped the bus in the middle and asked me to get down from the bus. I explained him, as the cleaner threaten me, I asked his name. The driver didn't convince at first, and then later he also treated me badly then started the bus.
I felt this is my worst experience with KPN.
I kept my bag and slippers in the bottom of the beds. They also get wed. My dresses inside the bag all got wet.
The driver and cleaner were so irresponsive. Overall it became my unforgettable journey.
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