KSRTC
Refund of Cancellation Amount

Note :- Regarding this I have send mail to concerned authorities as well Joint Commissioner for Transport (Administration), B'lore but still no reply

Dear Sir,

I have booked the Ticket from HYDERABAD to HOSPET and HOSPET to HYDERABAD on

07-03. The same were canceled on 09-03.

The details of Tickets are as follows

PNR No Dt of Jour. From To Dt ofBook Dt of Can

J22250751 - 11/03- HYDERABAD to HOSPET - 07/03 - 09-03

H22250752 - 14/03- HOSPET to HYDERABAD - 07/03 - 09-03

The booking payment is done thru OnlineSBI and my KSRTC Username is vijay._mantri

In the Booking History status is shown as "Cancelled" as well as refund amount is shown.

But till today I have received the money for only one ticket as Rs. 360. in my SBI account.

Even after more than one month of Cancellation I have not recd any money (Rs. 507.00) for one more ticket (PNR H22250752)

This is worst Customer Service I have seen in my life where Authorities are not ready to give simple response to the Customer.

So I kindly request you to look in the matter & refund the amount urgently.

Once I recd the response from like

"Respected Sir/Madam,

We have received your mail and the same will be verified and

necessary action will be taken to refund the amount. You are

requested to check up with the bank/statement of account for the

refund amount. In case amount is not received in in 7 working

days CALL: 080 – 22220386."

I have number of time on this phone but no one lifting phone.

Hoping ve response from ur side,

Thanks & regards.

Company: KSRTC
Country: India
State: Andhra Pradesh
City: Hyderabad

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