I travelled by the KSRTC IRAVATH bus from Bangalore to Gonicoppalau on 02 October vide ticket No 8504879. The bus goes from Bangalore to Virajpet. The scheduled departure time is 9.15 AM.
I want to compliment KSRTC for the exceleent service be it in punctuality, cleanliness, quality of Aircondtioning or cortesy of the bus crew.
But I want to bring to the notice of the management an activity that i noticed. The above bus arrived at Platform No 6 at about 8.50 AM at departed at the scheduled time. But it went just a little further and stopped at the end of Bangalore - Mysore departure paltform. there was a delay of about 15 minutes. So I got down and observed that a lot of pacakages that were brought in by an autorickshaw as well a LCV were being loaded into the undercarriage luggage compartment of the bus. One person a KSRTC uniform who claimed to be a luggage supervisor was overseeing this activity. He did not disclose his name when I asked him. Upon my protests about this Luxury bus being ysed for luggage by delaying the passengers, the bus left abruptly though only about half the luggage was loaded by then.
My apprehension is that this is an underhand activity & KSRTC may be losing a lot of revenue. I am sure you will take suitable action. I would like to get a reply from you about the action taken in this regard.
With best wishes
Col K M Kuttappa
Mobile 9008307456
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