Landline phone & broadband
Wrong billing of Rs.1650

Sir,

This is to inform you that I received a wrong adjustment from the MTNL department. I surrendered my land line connection on 27 JAN against Bill No. 2046080790 for Rs.1098/- in Cash, and filed an application for disconnect the connection and it had been done. Than now I receive a cheque of Rs. 391/- against my security deposit which is Rs. 3000/-. One bill against Rs. 959/- (B9ll N0.104078426) is acceptable may be this is a rent and other charges after 01/27. But what about this

Rs. 1650/- (Bill No.904008541 / Date : 27/03) in this time period my connection was inactive than how can it be a billable mode. My refund should be in amount of Rs. 2041/- which is like (3000 – 959 = 2041) not Rs. 391/- only.

If there is something which I need to do please let me know because this is a wrong bill where the connection was in inactive condition.

Please look I to the matter and arrange my proper refund of Rs.2041/- ASAP, .

Complaint against a wrong bill of Rs.1650/-

Enclosed a scanned copy of :

(a) : Last paid bill

(b) : Connection surrender Application

(c) : Letter received with Cheque.

(d) : Cheque

Thanks,

Amit Bhatnaga