Last Sunday (2-Aug-09), I purchased a Jeans(#SJ101-0002) and T-shirt(#RA105VS447) from Levis Store on chakrata road in DehraDun and they charged me Rs. 1499 (before discount) for the T-shirt whereas the printed MRP on it was Rs.1000 (before discount). I saw this error in the bill when I came back home and reported it to them the next day. The salesperson did not pay any heed to this and said that the company had increased the prices and it would be charged for Rs. 1499 only. If she had to charge the new rates it was also her duty to inform me that very time when she was printing the bill that the product's rates had changed and beg pardon for not updating the rate on the product.
But neither did they not bother to change the mrp on the tag nor did they bring this to my notice before selling me the product. And if im not wrong, MRP stands for 'Maximum Retail Price' which if printed is Rs. 1000 the seller is bound to charge the same or less. Now, the point is that as shown in the photographs Mrp on the tag is Rs. 1000 whereas on the bill the same product is mentioned to have the Mrp of Rs. 1499.
THIS THEREFORE IS THE COMPANY'S AND ITS EMPLOYEES' DUTY TO MAKE PROPER CORRECTIONS IN THEIR PRICES BEFORE OFFERING ANY PRODUCT FOR SALE.
WHY SHOULD I SUFFER?
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