Lifestyle Store, Oberoi Mall Mumbai
Charged Twice for single purchase

I would ;ike to inform you about my concern with your store. I came to your store in Oberoi Mall Malad, Mumbai on 24/09 and shopped for over Rs10000 in which one of the transaction stated below

24-Sep (24-Sep) POS PRCH

6220180310600034980 204410 22104077 2, 422.00

24-Sep (24-Sep) POS PRCH

6220180310600034980 195203 22104077 2, 422.00

My card was swipped twice as some problem occured. Later when I checked my bank I realized that the problem was with the connection in the store and transaction was approved twice. I called your store and spoke to various people in the store and

one of the slaes staff was Mr Chitan Yadav who tried to helped me out but was beyond his limits. Head Cashier came online took my mail ID and I was told that he will be marking a copy of the letter which he was going to send to the bank. I want the money to be credited back to my account NO:20003828261 - SBI Bank.

I couldnt followup as I had to move out of the country.

I would request your help for the getting my money back.

I expect a response from your side at the earliest

Regards

Ratheesh

Dubai, U.A.E

00971503570958