Hello,
This attitude of SBI -BRANCH MANAGER VIZAG NAVAL BASE BRANCH, IS HORRIBLE.
He keeps telling my Parents retired pensioners to come every alternate day to the bank. They walk and travel all the way to bank located in Naval Base near Vizag. All those poor old people wanted was a Loan against their Pension.
SHAME ON THIS STUPID INSENSIBLE - IMPOTENT MANAGER - WHO KEEPS SAYING STAFF IS NOT THERE THEY ARE ALL ON LEAVE…..
WHAT THE HELL IS HE DOING..AS MANAGER... HOW CAN YOU RUN THE BANK WITHOUT STAFF. AT LEAST YOU NEED TO KEEP A BARE MINIMUM STAFF TO RUN THE BANK. YES SO CALLED STATE BANK OF INDIA..A GOVT ENTERPRISE. NATIONALISED FOR PUBLIC SAKE. BUT IT IS NOW FOR PUBLIC FORSAKE. THANKS WITH YOUR ATTITUDE PRIVATE –BANKS WILL GOBBLE YOU.
And shamelessly he tells my parents please come day after tomorrow. My parent have gone 3 times in the 2nd week of OCT.
BUT HE HAS NO GUILT AND NOR UNDERSTANDS THE FACT THAT PEOPLE ARE COMING TO HIM FOR A LOAN THAT HE CAN SANCTION IN LESS THAN HALF HOUR SO WHY THE HELL HE WANTS TO MAKE PARENT COME EVERY DAY.
PLS UNDERSTAND - OLD PEOPLE ARE NOT IMMATURE, THEY HAVE LOT OF PATIENCE SO PLS DO NOT MAKE THEM RUN AROUND. Mr BRANCH MANAGER. IF YOU BELIEVE CUSTOMER CENTRICITY AND HAVE LITTLE CUSTOMER FOCUS, YOU WOULD NOT DO THIS.
BUT THEN WHO CARES - YOU ARE A GOVT RUN ORGANIZATION - POLICIES AND ETHICS AND CUSTOMER FOCUS IS NOT YOUR CUP OF TEA. YOU THROW THEM DOWN OUT OF THE WINDOW.
IF YOUE PARSI OLD PARENTS COME TO YOU HELP..WOULD YOU MAKE THEM COME EVERY DAY... OH COME ON Mr SBI BANK BRANCH MANAGER – NAVAL BASE..YOU ARE DOING A SERVICE SERVING THE EMPLOYEES OF PEOPLE WHO WOULD LAY THEIR LIVES FOR THE COUNTRY SO PLEASE DO NOT CHEAT THEM WITH YOU UGLY STUPID SWEET INSENSICAL TONE "PLS COME TOMORROW" YOU KNOW MY STAFF IS ON LEAVE"... SHAME ON YOU ..Manager of SBI AT NAVAL BASE IN VISAKHAPATNAM.
jai hind
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