My name is pawan telang. My brother submitted important document in your courier service (Madhur Courier) on dated 25/02 and receipt no is 28968957.
Today is 02/03 yet the document I have not received. For the inquiry I have tried the phone no. to Pune head office but all telephone no. having the problems
020-32503281 which showing not reachable
020-64003662 which is showing switch off
020-26052309 which was showing busy in second time it was ringing but nobody picked it up.
I have called to your karve nagar office no is 020-25411619 I asked about my courier a lady told me she doesn’t have any information.
After that I searched the telephone no of Nagpur office.
9923460712 I called this no but the Mr. was in kanpur and asked me to call office
0712-2767313 I called this no. a lady received the call she assured me that I will inquire about your courier asked my receipt no also and told that she will call after 5 minute.
But their was no call from Nagpur office after 10 minutes I tried the same no. but busy. I tried the second no. 0712-2772588 again she was asking who are u? want to want? I repeated the same story again she told me just hold down I don’t know what she had done in 2 minutes then she told that network is down I cant trace your document. And asked to call tomorrow I asked her name but she disconnected the call.
It is 6th day I dint get my document. This much time it take to dispatch the courier from Wani (Dist-Yawatmal) to Pune. Ok that’s fine I didn’t get but I tried to trace out but nobody is ready to help me. We people trust you that we are getting a good service from you and avoid to going in post office but the experience is so bad. I am your customer it was important to get a courier toady.
Now what is next step still I m unknown about my courier.
It will be interesting matter I want to see what action you will take.
This is the last option you people left for me.
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