Mahindra First Choice
Not refunding the booking amount

Hi,

I had booked a used car from Mahindra First Choice, The booking amount was 15, 000/-. However, due to some person issues I wanted to cancelled the booking. However, the dealer is not refunding the money saying it their in the policy. However, they never communicated this policy to me at the time of booking the vehicle. I took the test drive and then I booked the vehicle. However, after 3-4 days when I wanted to cancel they are saying the money is non refundable. They took around 5% of the cost of the vehicle that is 15, 000/-. I have also received a receipt for the same. I checked the receipt later and in that receipt it says booking amount non refundable. I am not sure how much the policy of the company says so.

Please suggest