Monday 12th January
Reply to the below attached mail is still awaited. regards, Ravi Mittal
& On Sat, 10/1/09, Ravee Mittal wrote:
From: Ravee Mittal
Subject: my booking at HHI, Bhubhaneshwar for 9th January HTL3000196393
To: [email protected]
Date: Saturday, 10 January, 8:41 PM
Dear Mr. Saberwal, This Booking was made by me on the basis that this is a 5 star hotel. the hotel in the 5star category at your site. The statement is false. The hotel is not 5 star. The categorisation is not only misleading but false. I have been charged in the basis of room rate of Rs.5331/- while the HHI site shows a much lower rate The rate downloaded from their site is enclosed at attachment to this mail. Please also ensure that a 100% refund is made to my credit card immediately and also inform me how you will recompensate for my inconvience due to misdeclaration of the hotel as a 5 star. Thanking You, Yours faithfully, Ravi Mittal
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