Dear Sirs,
Inspite of my several request & E-mail to your Customer care executives for 'Do not activate chargable Services' on my above mentioned loop mobile connections, you have charged GPRS calls (which I never used) in my monthly bill dated 23-08-09 . On request to your Custermer cell executive Mr. Pragnesh Parmar on 26-08 straightway he refused to revert it. I again spoken to your executive on 01-09 requesting him to Stop / cancel all the facilities provided on these cells for ever. The differfence of amount has already been paid under suggestion of your executive of Loop Mobile Galary, Sion.
For more details please refer my doc no. SR 0109974187 dt. 01-09-09 and again tele conversation with your Ms. Sabina on dt. 09-09-09.
Plese do the needful immediately.
Regards
Ramdas Swamy
9004742904 / 9004742934
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