Dear Sir,
Iam Jaipal reddy. I have booked Wagon R in Acer showroom on 2 june by paying Rs 5, 000/- in advance.on 4th of june company (maruthi) has announced special on wagon R version. so we discussed with the dealer he didn't respond to us in a good manner and finally he said if u wish to take then take otherwise take ur money and approach another dealer. meanwhile we discussed with mithra agencies and it was delivered. they treated in very good manner.
again one fine day we called the acer sales person we asked for refund of our money. he is not interested to answer our call and escaping from us (not picking the call).finally we went to showroom and submitted the documents but they told that check will be given after a week that this etc., and finally on 25 th june i have a check for Rs.4, 000/
. They told that Rs1, 000/- is for invoice charges.
I just want to confirm why they will make the customers to suffer like this? although Acer showroom is 3 kms from our house we went 22kms away to mithra showroom and purchased car b'coz of rude behaviour of teh sales person.
Please take some action.
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