DEAR SIR,
I HAD TAKEN MY CAR MARUTI 800 REGD NO-GJ- 6A-6460 FOR SERVICING TO `RAJASTHAN LINKWAYS SERVICE CENTRE, MARUTI AUTHORIZED SERVICE CENTRE, NEAR RELIANCE PETROL PUMP, NH-8, ON 19 SEP 09 FOR PERIODICAL SERVICING.FOLLOWING WAS DONE:-
1. FUEL FILTER CHANGE.
2. COOLANT CHANGE
3. WHEEL BALANCING
4. SERVICE
HOWEVER, AFTER SERVICING THE VEH STOPPED ENROUTE AFTER APPROX 3 KM.THE VEH WAS VIBRATING AND MAKING LOT OF NOISE.MOREOVER, THE AREA OF GEAR BOX BECOMES HOT.THE DEALER WAS CONTACTED BUT REFUSED TO PROVIDE ANY ASSISTANCE.THE VEH WAS TAKEN AGAIN TO THE SERVICE STATION BUT THE DEALER WAS VERY ARROGANT AND REFUSED TO REPAIR THE CAR . WITH LOT OF PERSUASSION THE CAR WAS CHECKED AGAIN AND VIBRATION PROBLEM WAS SOLVED, HOWEVER, DEALER DID NOT RECTIFY THE HEATING PROBLEM OF GEAR BOX REGION.
THE ATTITUDE OF THE SERVICE STATION OWNER WAS VERY BRASH AND ARROGANT CAUSING INCONVENIENENCE AND HARASSMENT TO ME.
MAY I REQUEST YOU TO DO THE NEEDFUL AGAINST THE OWNER OF THE SERVICE STATION.
THANX
LT COL NAWAL SINGH
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