I also had bad exprience with Rohan Motors Greater noida.
Maruti Dealer services Experience.
I am using Maruti Alto Lx since Nov, appox 64000 km done.
Keeping in my mind maruti vehicle is user friendly cost effective and lower maintenance. But when I went for maintenance I found bad experience.
I went for regular paid service as well as Front and rear shock absorber change at Rohan Motors Greater Noida.
But I am not convinced with details mentioned in Retail Invoice about consumable items and work contents with Labor charges charged to me.
Things required to do after 25, 000 to 30000 KM they did after 10, 000 KM only. like
fuel injector cleaning service cost about 1500.
They mentioned wheel balancing and wheel alignment charges but they did wheel balancing only.
Over charging Doing repair or process which is not required.they charged me RS 12000.
i checked with other dealers for same servicing and repair their estimate is almost Rs 4000 Less.
and thair Service advisors (in my case Omprakash) work like commision agent.
they give high rough estimate and finally they will adjust your service bill exectly as per their estimate and customer can not under stand how?
They simply cheating their customer and giving Maruti Suzuki bad name.
if possible pl avoid getting your vehicle serviced at Rohan Motors.
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