Want to highlight on how I was cheated by one to the Maruti Authorised Service centres.(Somesh Automobiles) In DLF Gurgaon. To give you some background, I had been having problem with my car, it was reglarly jerking when I would pick it in 1st Gear, the door light was not function and the car was passing current. When I visited them for the first time, I was told to give the car for servicing during which they would do a complete check of the car and fix the car.
Yesterday (22-Mar-09), I went and give the car to them for service, from the time I gave the car till the time I got the car back, I was in touch with the GM; Mr Anand and during all the conversations that I had with him, I kept on highlighting the same three complaints, he always assured me that it will all be taken care off. When I went to take delivery i found that the door light problem had not been fixed, somehow they managed to do something and fix the problem and assured me that the problem has finaly been fixed. Believing them I took the car and made the payment.
In the evening, just 4 hrs after taking delivery I noticed that the car making some noise as if something was leaking. On closely looking at it, i found that the seat next to the driver's seat was full of some blue liquid; to my surprise it was engine oil. Even the problem of door light reoccured.
I realised that I have been cheated by soft sounding people of Somesh Automobiles.
0 comments