Dear sir,
This is Dr. Dhananjay kumar from Patna (Bihar). I have purchased Maruti Alto LX car from your dealer at Patna M/S VAU'S Automobile, Dakbanglow road, Patna on 9-7 .
After full payment of said car, the behaviour of all VAU'S staff hasbeen changed and the response for any query from anyone is not satisfactory / tolerable. Now I would like to intimate you that at the time of purchase, executive has charged me RS/-10, 000/- towards the -- registration fee and they are given me the reciept for RS/ - 7692/- issued by D.T.O, Patna. Again, they are extra charged me towards the Insurance of said car, which I inquire from those pepole they are unable to reply and when I asked to meet with the Manager of VAU'S, every time they said me he is not available at the premises and when I request to talk with him over phone / mob. they never attend or pick my call. which is quite embrassing for me.
After two weeks of purchase of my car when I go there to collect my registration book / card they said me please come after two- tree days to collect the same, then after when I go there they simply given me the deposit recipet which is dated 25-7, which is intensnely late and they said me to collect the registration book after sometime and like this they have called me more than 6-7 times for the same, .
Now, may I know from your end that such thing can be expected from the organisation like MARUTI .So, please look into the matter and feedback me for the needful.
Thanking you in Anticipation.
With regards
Dr. Dhananjay kumar
mob-9431821984
9835011137
Add- Mainpura, Satsang nagar
Near Hathikhana more
Danapur cantt, Patna-801503
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