Dear Sir,
I am Manoj Kumar Yaduvanshi. I purchased ALTO LXI on 17-Nov. It has been just one year. I have got my all the car services done from Rohan Motors Noida Sec -1 at time. There was no problem after First and Second service but after Third service I am having a lot of problems.
First problem is that after third service, I noticed that Engine oil was being leakage from my car and I discussed with the concerned person at Rohan Motors he asked me to take the car to their service center. I went to there but in between entire Engine oil has leaked and my car stopped on the way. After a lot of discussion they sent somebody and took my car to the service station. The filled the Engine oil and said now there will not be any problem, sometimes it happens.
Second Problem I noticed that my Clutch was not functioning properly. It was not as comfort as it was before the service. I went to Rohan service center 2-3 times, they kept my car at center for 3-4 hours but after that problem did not resolve. Then I complaint at Maruti (on 18001800180) (the Complaint no is 1298601508) after that they called me and said that they would have to open the Clutch and asked me to leave the car for the whole day. I did the same and they replaced a part that cost Rs 500/-. After that Clutch problem got resolved.
Now I went to my Dholpur via Bharatpur. I drove the cat at 100 speed I heard some noise from the engine. In Bharatput I came to know that there is a problem in Engine. I was suggested not to drive the car more than 50-60 speed.
This problem is due to oil leakage and careless service from Rohan motors because this problem I also discussed with them when I left my car for Clutch problem but they did not care and said it happens there is no problem.
It was very fearless Journey for me when I went to Dholpur and came back to Delhi with my family.
Sir now I don't have trust on Rohan Motor and don't want to leave my car with them.
Please advise what I need to do and whom I can contact to.
I also have registered a complaint on 18001800180. Complaint no. is 7823879198.
Regards
Manoj Yaduvanshi
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