Dear Sir / Madam,
I have given my Car for Sevice & Cleaning to Chittosho Motors authorised Maruti Dealer Code: L102 WorkShop Address: C-147, Phase -7, (Industrial Area) Mohali (Punjab) on 28/06/08 - I want to tell that they hv replaced my Stepny with sm other car due to which i face a lot of inconvienience while hvng journey to outstation.
When i reached at Service Station on 30/06/08 & ask the workshop manager to solicit the matter / Instead of soliciting the matter / service advisor (Vinay Kumar) told me in front of workshop manager that i shd check my parts b4 taking my car after service even the Time Card was also there in my car after 2 days.
This all shows that no one check the car b4 handover & this all creates a very bad impression on the customer also all maruti customer nd to chk each & every parts b4 takeover his/her car like filter / nuts / balance weight etc.
Even when i showed dissatisfaction towards cleaning the SA told me that they r nt bound to clean the car inside & only use vaccum cleaner for cleaning if smthing left thats nt their headache.
Pls resolve the issue & replace the stepny with my original one & pay me the expenses incurred in Inconvenience.
Also suggest a alternative of Chittosho Motors at Mohali (Punjab)
Rgds,
Sachin Kumar,
Contact No : 0-9815146288 / 9216360017.
Job Card No: JC08015709
EW Contract No : 06667046
Invoice No: BC08003284
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