We had booked Maruti Suzuki Dzire VXI Colour Silky silver from Pasco Motors, Gurgaon (Dealer Code 9506) with booking number 99. The Booking was done in mid of February. We paid the initial booking amount as we wanted the vehicle in Beginning of April and we were assured that we would be delivered vehicle much before committed dateline.
We received a call from Pasco Motors in March end and we were asked to deposit the complete amount as delivery was expected in next 1-2 days. It is almost 14 days since we deposited the complete amount and yet we have not been delivered the car.
We have tried to speak to all in Pasco Motors from Mr. Madan Lal to Mr. Pankaj and explained the requirement of delivery before thursday, the 16th April, being the date of our function but they are still not committing any date.
I find the attitude of the Dealer being dishonest and untrustful in their approach where deceivingly they have collected the full payment and now citing non-delivery of vehicle from the Company as the reason for non-delivery.
I fail to understand how they had committed the date when it was beyond their control and why they had collected the full payment for delivery when they had not received the vehicle. I call upon the Dealer/ Company to arrange delivery by tomorrow.
Saurabh Gupta
9818724974
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