Maruti Udyog Ltd. SUZUKI SX4 zxi
Posted: 05-31 by Himanshu Singh Send email
DEFECTED MODEL
This is in reference to the purchase of my NEW Maruti Suzuki SX4 zxi Model..., I purchased the car in July Last Year... and i have been facing problems/issues with this CAR since the begining...,
from the Date of Purchase it was'n even a month or so this car suffered the entier CLUTCH SET/BOX failure... upon reporting the matter to the
DEALER MOTORCRAFT S-7 Site 4, Link Road, Police Station, Sahibadad
INDUSTRIAL AREA GHAZIABAD 201012 near Pacific MALL...
Dealer asked me to pay the entire cost and labor for replacing the CLUTCH SET/Box Clutch Plate, Pressure Plate etc... as it is not covered under warranty... I paid around Rs. 5500/- this time
Whereas after this incident i checked on the various blogs on the internet i came to know that there seems to be a sort of manufacturing Defect with this CAR MODEL from MARUTI... and I also read initially Company replaced this part for many customers for Free just after the Lauch of this Model...
It hasn't been an year yet and the same problem happened again and i was told the samething that i have to get the enitre CLUTCH SET/BOX replaced... to my utmost Surprise its not even 12000 km All Services done WELL WITHIN TIME...
1st Service from the same Dealer i purchased the car from..
2nd Service again from the same Dealer i purchased the case from...
3rd Service i got it done from Competent Motors DADA BAADI on Mehrauli-Gurgaon Road
This was most irritating and annoying experience one can go through just to get the CAR Serviced...
Its been a month or so after the 3rd Service yet again the entire CLUTCH SYSTEM FAILED this time they told me even the FRY WHEEL doesn't seem to be in a good condition may/might not work till the next CLUTCH SET/BOX FAILURE... This Time the Day it happened there was a strong smell as if a whole lot of wiring has burned/caught fire under the hood even the SO CALLED Automatic Climate Control Failed as well... This time i took the car to another Authorized Service Station i.e
QUTAB AUTOBILES Sushant Lok, DLF Gurgaon Haryana..
i was told the samething and i paid Rs. 9000 /- this time...
I stand as an Utterly Dissatisfied Customer with the purchase of the CAR from MARUTI...
I would like to know from anyone/everyone who can give the correct information regarding this Problem
as is it Curable or will i have to keep on getting the entire CLUTCH set replaced every couple of months or more... OR if this can be fixed than who and where can fix this problem... and
CUSTOMER's SAKE want to
How can Company help...?
What all can company do with this Defected Model...?
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