Maruti Suzuki / Zen Estilo
Manuracturing Problem

Dear Sir,

I have purchased new Zen Estilo, Lxi white on 04-03 from your ahmedabad dealer M/S.KATARIA AUTOMOBILES LTD. The dealer code is 0104.

Now first two month we dident have any problem in car. But since last month I have faced problem the some Abnormal voice come from engine when we have sifted gear from First TO Second Gear and Second to Third gear, and when we have released the clutch. In Fourth & Fifth Gear car running ok.

When AC is on This abnormal noise comes continiously. Now we have visited M/S. KATARIA AUTOMOBILES twice for This problem. In our first visit they have adjust the clutch paddle and they give us the car with assurance that now we will Not face any problem. But the problem was not solved.

Than We have visited second time to KATARIA AUTOMOBILES and this time they have told us that this noise come from Clutch plate and Pressure Plate. They have also confirmed that this is the manufacturing problem and many customer are Facing this problem. They told us that we are ready to change clutch plate and pressure plate, but you will face same Problem after 2-3 months, so it is better to use this care without any repairing.

Now after hearing from your authorized dealer that this the manufacturing defect I have shocked. If this is true than why You are selling this type of faulty car in market. When we are going to your authorized dealer to purchase a car they Confirmed that this is the best car. The Wagon- engine is fitted in this car and you will not face any problem in this car.

But after purchasing the car if your dealer talk like that this is the manufacturing defect, it is like first sell the car and then Show the problem to the customer so that customer dosent have any option.

I have find out other people also which are using Zen Estilo and facing same problem and they have got also same feed Back from the dealer.

We all the people have desided that first we talk to Maruti and than only we will deside our further action.

We have forwarded our complain to Maruti and awaiting for their reply

Thanks & Regars,

Vipul Patel

6, Vishvanagar Society, Near Rajeshwary Colony,

Maninagar, Ahmedabad- 380 008.

Phone : 0- 98985 99514, 079 – 2539 2724. Email: [email protected], [email protected]