I have bought a new Swift VDI from one of Maruti's dealer in Mohali by the name of Chittosho Motors on 20th Nov 08.At the time of delivery the car was already driven about 9 KMs. I have paid Rs.5.44 lacs (Rs.5.22 lacs approx cost of Vehicle Rs.22000.00 as premium paid to the dealer) for the Swift VDI. I was not offered a test drive of the vehicle. When I drive the vehicle and found something unusual in gear lever, as it was moving very sharp in gear no 3. I pointed out this to their representative, he checked and told me it is normal.
But I did not get satisfied and I went to another dealer of Maruti, CM Auto Sales in Ropar on 24th Nov. I asked them to check the vehicle if it is alright. Mechanic there at once told me that pressure plate and clutch plates of the vehicles are defective.
It was very shocking to know that how a company like Maruti can sell defective vehicles to public. At one hand this car is being sold on some premium and on other hand MAruti is compromising on the quality. It is even more shocking to notice that this vehicle is already driven 9 KM before selling it to me, it was well known to you as well as the dealer about the defect in the Vehicle, still this vehicle was put on sale.
The very same day i.e. 24th Nov I went to Chittosho Motors and shown them the vehicle, they put some mechanic to check it, he almost test drive this vehicle for 5-6 KMs and concluded that there is no defect in the vehicle. But later on I spoke to some senior person and he admitted that there is problem with the vehicle as described by the mechanic of CM Auto sales. You will be surprised to know that the person who checked my vehicle at CM Auto Sales, test drive the vehicle with in the workshop and didn't drive it more than 5 meters. It shows that not only Chittosho Motors sold me a defective vehicle but also tried to conceal it. Though Chittosho Motors has now offered me to replace the defected spare parts of the vehicle but I am not interested to do so.
It is a fact that Maruti as well as its dealer while selling the CAR to me have knowingly sold the defected vehicle Or else it seems Maruti didn't even bothered to do Checks like PDI etc before putting this vehicle on sale. I would like to re-iterate again that I am not interested in replacement of the defective spare parts but I want refund of full amount including premium paid to dealer.
I am contactable at 9814633822
Thanks
Komal Sharma
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