I am owner of Maruti Wagnar car HR49B-0824 registered in my name i.e. Rajeev Kapoor at H.No. 37, HHBC, Himshikha, Pinjore, Maruti. I am servicing my Maruti Wagnar from Barkeley Automobile, Panchkula and in last two years i am servicing my foresaid Maruti Wagnar as per their advise and spent around Rs.20000/- in service only (no major purchase for body parts). On dated 09.10.2009 i again got service my car from Barkeley Automobile, Panchkula Work Shop. On dated 11.10.2009 at 11.20 AM, while we (all my family member including my father, my wife and my son are about to leave for Shimla in our Maruti Wagnar HR-49 B- 0824, I had noted that one nut of right front wheel was missing and all the other three wheel nut was loose and can be fell down any time. Seeing that i tried to lodge complaint with Barkeley Automobile, Panchkula Workshop on their phone no.0172-5004400 and talked to attendant for 7 minutes 24 seconds and requested her for complaint number, but she didnt gave me complaint number and told me that complained number will be issued after 6th day of lodging the complaint. After that Mr. Ranjit Singh called me from cell no.09876605606 and ask me for what to do, but he too didnt gave me complaint number.
This is to inform to your that due to this neglegence of Barkeley Automobile, we all are mentally harrased, tortured and they put the life of all my family member including my Father, Wife and Son in great danger. If it could not be noted down by me well in time then my whole family life could be in great danger and any thing can be happened due to negligence of Barkeley Automobie, Panckula. This is for your information with request to provide neccessary compensation for putting life of my all family member in danger, for mentally harrasment to all of my family member and for mentaly toruture of whole of my family member.
Again request you to arrange to provide the neccessary compensation.
Rajeev Kapoor
S/o Sh. M.G.Kapoor
Maruti Wagnar Car Registration No. HR49B-0824.
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