Dear Sir,
1) I am being very sorry to launch a complaint against your services in the northern area.
2) I have purchased an Onida T.V in 2005 from an authorised dealer named Drishti.
3) In Sept there was a technical fault in the T.V due to which the T.V was not functioning (i.e problem in opening the T.V) properly.
4) A complaint has been launched to the owner of Drishti Vision and since than the engineer from dehradun had come twice but was not able to rectify the fault.
5) It is a very sorry state with the Onida T.V that the maintenance is not being carried out properly.
6) I would also like to complaint about Mr. Dabral who is the regional manager for maintenance. Repeated reminders failed to produce any results as he is not picking up his phone and not handling the complaints properly.
7) You are requested to look into the matter personally and rectify the faults in your system so that it could compete with the other private companies to stay in the competition.
Regards
Mr. Girish Joshi
Add: New Colony
Pauri Road
Upper Bhaktyana
Near Tehsil
Srinagar Garhwal (Uttarakhand)
Contact No:01346-252572
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