This is to inform you that I had purchased a refrigerator of a brand Mastermind whirlpool from E-Zone, Siliguri, West Bengal, Ph. No. 0353- on 05/07/08 bearing the model No 16888=220 L and Sl. No INA081800170 bearing the billing no 19433160033. But unfortunately the refrigerator is not working since the day I took it home. I complained about this as per my complain the mechanic came to my home several times for a through check up. I was found out that the refrigerator had a critical fault. I again approached the shop owner to exchange the refrigerator. They gave the verbal assurance but did not comply to my constant complain. Further I made a numerous phone calls but still they seem to turn their deaf ear to my plee. I therefore request you to exchange the refrigerator immediately or else I will be compelled to lodge a complain to the consumer’s forum for selling faulty and damaged refrigerator.
T.C. BHUTIA
SILIGURI
0 comments