Maxtor hard drive
They dont replace it & its having warrenty upto 2011

I go to Maxtor Seagate Hard disk service center in mumbai for replacing my hard disk.i give them & they check it for warranty they said ya its in warranty but due to physical damage it couldn't replace or repair... one component is burst by heavy voltage... i told them in my area there is load shading problem thats why component burn... they not listen me...& not replaced so what is the meaning of warranty... its in warranty period so why they not replaced or repair it... same problem with my dlink router it also having same problem on pcb they repair it with free of charge... within 30 minutes... so why Maxtor service center couldn't do confused help me...