I happen to be a unluck person who felt into the trap of so called insurance advisor to purchase an insurance product from MetLife. I believe my stress has increase since I have purchased a product from them. It has been 6 weeks my policy document has not arrived, the medical was done of day 2 and cheque was encashed on day 3. They say that you have 2 weeks to review and return the policy what if they do not dispatch the policy for 6 weeks. All my calls are answered ambigously. I happen to purchase a kids policy earlier and I am really scared to continue with them. The only issue is that I have been with them for 4 months on that and faced all kind of possible issues. Now if I return the policy as per the policy I have to surrend 100% of policy value to them (so basically drain out 20K) or so that I have paid as premium uptil now. Do not know what to do. The customer service is pathetic, no response. I just hope that the nominee and beneficary do not have to interact with Metlife as I have no hope of receiving any money from them if needed.
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