Mobikwik.com
Online mobile rechrge

Reference :

Mobikwik Login ID: [email protected]

Compalint Ticket Nos. : 58320

Dear Sir

I am customer of Idea service provider of Maharashtra & Goa circle.

2nd July to 29th july, I dea has given offer to recharge 25 Rs. & you will get 50 Rs. Talktime without any

timeframe validity.

I have registered Mobikwik.com for using online recharge facilities.

This website is given service in following TWO steps.

1… Add to Mobikwik balance: pay thru any option & any monies to Mobikwik balance.

2…Rechare top up your mobile: Use mobikwik balance for your mobile recharge.

On date 9th July. I had decided to take offer both service so I had payment thru credit card to Add 200 Rs

in Mobikwik balance then I will rechrge 8 times 25 Rs rechrge to my mobile balance.

But however website directly recharge 200 rs & I will get only 178 Rs TT. Actually I want to recharge I will

Recharge 8 times 25 Rs recharge to my mobile balance & I will get 400Rs. TT.

But due to Mobikwik system error I will get only 178 Rs TT instead of 400Rs. TT.

I had complaint to customer care of Mobikwik & request to revert back my Mobikwik balance or

recharge 8 times Rs. 25.

But refuse my request. Kindly resolve my problem.

Thanking you for doing the needful.

Regards

Rajan Khairnar

9975183160