Airtel has become so pathetic that the internet that i use through mobile office gets disconnected in every 5 minutes..the rates are increased and the quality of service is horrible since last few months... i was so irritated with its service that i had to to throw their sim card... i still have another sim card... which i will throw once i take a reliance connection at my place. following things i would like to share:
1. Bad..infact worst network..from past 2-3 months
2. GPRS was activated immediately after sending the messgae, IF IT HAS GOT DEACTIVATED DUE TO LOW BALANCE (GPRSACT to 222)..but now even if u send 100 SMS... it wont get activated..and you will recive the same SMS that "due to insufficient... etc etc"... each and every time you have to call up the customer care exec and get it activated.
3. those customer care exec will repeat the same lines like" mam it will be activated with in 24 hrs..". this means that even if u have sufficient money then also u will have to wait for 24 hrs!
4. Airtel deducts ur balance in advance for the mobile office scheme activated..and if ur balance goes low after they deduct the amount thta has to be paid for availing the services of mobile office... the will simply disconnect the service! which means the have charged you for 24 hrs in advance... and u cannot even use the service... we are actually paying for nothing!
5. after so many complaints ur issues will be taken care of with in 24 hrs or something... thats what the customer care exec says..! and those 24 hrs never gets over...
6. each and every time you have to remove ur sim card and then insert it... or selecting the home network to automatic..and vice versa... hoping that may b this will resolve ur network issues...
i stay near by grindwell norton ltd-mumbai... where in almost all the employee were using airtel coz of good service and infact some are still using... but due to our increased concerns many of them are switching over to something else.
Thx
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