GRIEVANCE| GRIEVANCE REDRESSAL REQUEST.
Dear Sirs,
My mobile no. is 9955100259 in the Name of Pradeep Kumar de, Sector-4F, Bokaro Steel city, Jharkhand. I am working as ASST.ENERAL MANAGER, BOKARO STEEL PLANT.
I charged my Mobile with Rs. 2200/- on the Morning of 30/09. However on same evening at 5-6 Pm. My Sim git deactivated without any message or calls. the same was told to your Bokaro franchise office, and they gave the plea that the form of me, might not have reached Patna, and they asked me to Fill up a new Set of Forms. The same was filled on 01/10. But so far The sim has not been activated in spite of Contacting your Bokaro Office as well as Patna nodal Officer. Also i have spoken to your Customer care several Times., but withot any fail. No results are coming till date. I again spoke to customer care With MR. Sujit Kumar on 8/10/07, and he gave a Complain no. 100823 626 100/ dtd 8/10/07. The disconnection is incurring heavy inconvenince to me. i have also requested Your Officer sri. VED PRAKASH AT Airtel Offuce Bokaro, but it has noyt yielded any positive results.
I request your goodselves to kindlty take immediate action for its restoration. The form no. which was again Signed is, having Serial no. F 447578 and submitted on 01/10 at bokaro office.
WILL SOMEBODY LOOK UPON MY PROBLEMS.
P.K.DE, 4F, -Q.NO. 2068, BOKARO STEEL CITY, JHARKHAND
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