Inconsumercomplaints.com » Miscellaneous » Review / complaint: Mobile service - Pre to post disconnection | News #412281

Mobile service
Pre to post disconnection

Dear Sir,

This is reference to the pre to post conversion of my mobile request number 97558 92700, I had put this request 4 days back. and had specifically requested that during this change my SIM should be deactivated whilst changing the mode of payment and also had asked that it should only be done during the night hours. As I am very busy with my work and it is very disgusting for me to people to know that mobile is out of service. i have spoken to 10 different people in your call centre but there is no concrete reply as to when my service is will be reactivated.

I request u to kindly reinstate the service so that there is no futher inconvinience casued to me.

i have been dealing with following people who have been giving me all the weired answer and the false commitments.

i spoke to Neha Khatri and Soni Jain in the call centre with mobile number 98931 27405 telling me that she is irritated with so many customers calling her for this reason. then I spoke to mr. Gaurav Gupta and Subhan who were supposed to be the managers also could not answer my querry. If you people are not compitent in doing there work plaese replace them or i will be forced to replace my mobile services.

Your responce in this case will be highly aprreciated.

Thanks and Regards.

Shivam


Company: Mobile service

Country: India

Category: Miscellaneous

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