Inconsumercomplaints.com » Miscellaneous » Review / complaint: Mobile service - Settlement /transfer of: Sim 89914500020034100031 / 9902018944-Harrasment by Bharti Customer Care | News #412284

Mobile service
Settlement /transfer of: Sim 89914500020034100031 / 9902018944-Harrasment by Bharti Customer Care

Attached below is the response I received after months of mail exchange and running back and forth to Airtel office.

Trust, this is ridiculous.

I now give up. I don't want to be a customer of M/s Airtel from now and like to surrender this connection from immediate effect, whose ownership lies on M/s ITC.

I request M/s Airtel to disconnect my connection from immediate effect and as I will not be responsible for any use being made from this SIM / number.

Please disconnect from immediate effect and any further continuation will be at M/s Airtel Enterprise risk and cost.

thanks & regards

Nishant kumar Garg

Mobile: 91-9902018944

&&&&&&&&&&&&&&&&&&&&-

"Go Green, Save trees, Please do not print this message unless necessary"

&-- Forwarded by Nishant Kumar5/India/IBM on 26/11 13:42 &--

Nishant Kumar5/India/IBM

24/11 12:57

To

[email protected]

cc

[email protected], harishvr.shetty@airtelin, [email protected], [email protected], [email protected]

Subject

Fw: Sim 89914500020034100031 / 9902018944

Hi Bharti Team,

Still waiting for any action on this. Please...

request you to streamline yr system and processes and take immediate action.

thanks & regards

Nishant kumar Garg

Mobile: 91-9902018944

&&&&&&&&&&&&&&&&&&&&-

"Go Green, Save trees, Please do not print this message unless necessary"

&-- Forwarded by Nishant Kumar5/India/IBM on 24/11 12:52 &--

Nishant Kumar5/India/IBM

20/11 12:49

To

[email protected]

cc

[email protected], harishvr.shetty@airtelin, [email protected]

Subject

Fw: Sim 89914500020034100031 / 9902018944

Hi

I have submitted the documents twice along with the security deposit, while passing through the painful waiting of 2 hrs at the Airtel main office (latest documents submitted on 15th Nov.08, to customer executive Ms Maria, cell no. 09945139902), but still waiting for the confirmation from Airtel team for transfer of No on my name.

Surprise, process can not become a bottle neck in providing services to customers. request for immediate attention.

What I need asap.,

1. Confirmation on mail (with some scan doc) that No is transferred on my name

2. Bills from 23 rd July 08 onwards (as my billing cycle is from 23 of every month), pl send the scan / soft copies of the same.

&-As ITC is responsible for payments before 23rd July, I will pay the bills post 23rd July (without nay penalty).

thanks & regards

Nishant kumar Garg

Mobile: 91-9902018944

&&&&&&&&&&&&&&&&&&&&-

"Go Green, Save trees, Please do not print this message unless necessary"

&-- Forwarded by Nishant Kumar5/India/IBM on 20/11 12:36 &--

Nishant Kumar5/India/IBM

10/10 11:11

To

[email protected]

cc

[email protected]

Subject

Re: Sim 89914500020034100031 / 9902018944

Thanx, i will be visiting your outlet today to deposit the required documents. Need help to direct your team to immediately transfer this/asap., as i will be travelling outside bangalore on Sunday, 12th Oct.

thanks & regards

Nishant kumar Garg

Mobile: 91-9902018944

&&&&&&&&&&&&&&&&&&&&-

"Go Green, Save trees, Please do not print this message unless necessary"

[email protected]

Sent by: [email protected]

10/10 09:45

Please respond to

[email protected]

To

Nishant Kumar5/India/IBM@IBMIN

cc

Subject

Sim 89914500020034100031 / 9902018944

Dear Mr. Kumar,

Thank you for writing to Enterprise Services - Corporate.

We regret the inconvenience caused due to delay in replying to your mail.

With reference to your e-mail regarding transfer of connection, we would

request you to submit your all document at your nearest Airtel outlet for

us to enable further action on the same.

It is our privilege to have you as our valued customer & we look forward to

a long and fruitful association with you.

Assuring you the best of services.

Warm Regards

Bhawna Singh

Enterprise Services – Corporate.

PS: In case you require any further assistance, please

Ø Call the toll free number 1800 102 002, available only from your

Airtel mobile or Airtel fixed line connection, anywhere across India

Ø Call at 0120-4319696, in case you are not using an Airtel Connection

(not a toll free number)

Ø Mail us at [email protected]

Ø Fax us at 0120-4329696

&&-- Wrote by Nishant Kumar5 (Nishant Kumar5)

on 10/08/08 11:21:30 PM with subject: Fw: Sim 89914500020034100031 /

9902018944 &&--

Hi,

As requested earlier, please put some customer executive to collect the

required documents (needed for transfering the no. on my name) at the below

mentioned address asap. I will be travelling outside on Sunday, requires

some associate to collect the same by Saturday, i.e., 11 th Oct. I

will be available in the off (address mentioned below) during off hours.

thanks & regards

Nishant kumar Garg

IBM India Pvt. Ltd., Level 1, South Wing, SA1,

12 Banerghatta Road, Bangalore - 560 029

Mobile: 91-9902018944

&&&&&&&&&&&&&&&&&&&&-

"Go Green, Save trees, Please do not print this message unless necessary"

&-- Forwarded by Nishant Kumar5/India/IBM on 08/10 23:14 &--

Sharmila Nambiar

To

22/09 11:24 [email protected],

harishvr.shetty@airtel.

in,

Jogendra1.Singh@airtel.

in

cc

Bhuvaneshwari Rajesh

, Nishant

Kumar5/India/IBM@IBMIN,

Ravi Chandran

Subject

Re: Sim

89914500020034100031 /

9902018944

Dear Team,

Please find attached the NOC from ITC Limited as well as the payment

details as of 22nd July.

Thanks & Regards,

Sharmila

Sharmila

Nambiar/C

PO/ITD/IT To

C [email protected]

cc

09/22/200 Bhuvaneshwari Rajesh

8 09:45,

AM [email protected],

[email protected], [email protected],

Ravi Chandran

Subject

Re: Sim 89914500020034100031 / 9902018944Link

Thank you for your response.

I will get NOC done and scan it and send it. The rest of the documents will

be provided by Mr. Nishant Kumar.

Thanks & Regards,

Sharmila

enterprise

@Airtel.in

Sent by: To

Jogendra1. Sharmila Nambiar

Singh@airt cc

el.in Ravi Chandran,

[email protected], Bhuvaneshwari Rajesh

09/22,

09:11 AM [email protected]

Subject

Sim 89914500020034100031 / 9902018944

Please

respond

to

Enterpr

ise@air

tel.in

Dear Ms. Nambiar,

Thank you for writing to Enterprise Services - Corporate.

We regret the inconvenience caused due to delay in replying to your mail.

With reference to your e-mail, we would like to inform you that for the

transfer of a mobile number 9902018944, we need a set of documents and some

formalities to be completed. Please find details on these sets of documents

and formalities to be completed for your reference as mentioned below:

We would like to inform you that the below mentioned request has been

registered, your reference number for the same is 18458435.

(See attached file: Transfer to Ind Document.doc)

Please keep this letter with you for your reference in case of any transfer

request to Airtel.

Sl No|Requirements Scenario |Company to |Company to |Individual

|Individual

| |Company |Individual |to Company

|to

| | | |

|Individual

&-- &&&&&&&&&- &&&-- &&&-- &&&-- &&&--

1 |Subscriber Enrolment form

|A |A |A |A


Company: Mobile service

Country: India

Category: Miscellaneous

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